Privacy Policy
Introduction
Omega Intelligence ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered diligence platform for private equity secondaries and credit underwriting.
We are committed to maintaining the highest standards of data protection and are actively working toward achieving SOC 2 Type II certification, GDPR compliance, and CCPA compliance, demonstrating our commitment to security, availability, processing integrity, confidentiality, and privacy.
Information We Collect
Information You Provide
- Account Information: Name, email address, company name, job title, and other registration details when you create an account or request a demo.
- Contact Form Submissions: Any information you submit through our contact forms, including inquiries, feedback, and support requests.
- Platform Data: Documents, files, and data you upload to the platform for analysis, including fund documents, financial statements, and related materials.
- Communication Data: Records of your correspondence with us, including emails and support tickets.
Information Collected Automatically
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. See our Cookie section below for more details.
- Analytics Data: We use third-party analytics services to understand how users interact with our platform and improve our services.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI diligence platform and services
- Process and analyze documents you upload for fund diligence and credit underwriting
- Respond to your inquiries, comments, and support requests
- Send you technical notices, updates, security alerts, and administrative messages
- Communicate about products, services, and events we think may interest you
- Monitor and analyze trends, usage, and activities to improve user experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations and protect our rights
Data Storage and Security
We store and process data in secure facilities located in the United States and the European Union. Our infrastructure is designed to meet the stringent requirements of institutional investors and financial services firms.
Security Measures: We implement industry-standard security measures including:
- End-to-end encryption for data in transit and at rest
- Infrastructure and processes aligned with SOC 2 Type II requirements (certification in progress)
- Regular security audits and penetration testing
- Role-based access controls and multi-factor authentication
- Continuous monitoring and incident response procedures
- Secure data backup and disaster recovery systems
Cookies and Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for the platform to function properly, including authentication and security cookies.
- Analytics Cookies: Help us understand how visitors interact with our platform so we can improve user experience.
- Functional Cookies: Remember your preferences and settings to provide a personalized experience.
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our platform, conducting our business, or servicing you, subject to confidentiality obligations.
- Professional Advisors: Lawyers, auditors, and other professional advisors as necessary for our business operations.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.
Your Rights and Choices
For All Users
- Access and receive a copy of your personal data
- Request correction of inaccurate personal data
- Request deletion of your personal data (subject to legal retention requirements)
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
GDPR Rights (European Economic Area)
We are actively working toward full GDPR compliance. If you are located in the EEA, you have rights under the General Data Protection Regulation (GDPR), including:
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to lodge a complaint with a supervisory authority
CCPA Rights (California)
We are actively working toward full CCPA compliance. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information held by businesses
- Right to opt-out of sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising your privacy rights
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Platform data and uploaded documents are retained according to your subscription agreement and applicable data retention policies.
When data is no longer required, we securely delete or anonymize it in accordance with our data retention policies.
International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your country of residence. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure your data remains protected.
Children's Privacy
Our platform is designed for business users and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or our data practices, or wish to exercise your data protection rights, please contact us:
Email: hello@omegaintelligence.ai
Omega Intelligence
Data Protection Inquiries
We aim to respond to all legitimate requests within one month. Occasionally it may take longer if your request is particularly complex or you have made multiple requests.